Hi! I love your polymailers and have been using them for a while for my small business. The designs and quality are great. I no longer use Amazon so I started ordering directly from the Impack website. I was disappointed that one item from my last order was shipped from Amazon. I totally get that there may be a reason for that, like the items are stored at an Amazon warehouse but it's frustrating to try and support a business and end up supporting Amazon.
Thank you so much for your loyalty and for choosing to order directly from us! We completely understand how it can feel to see Amazon’s name on your packing slip when you’re trying to support our brand, and we really appreciate you flagging it.
Aside from selling on Amazon, we’ve been using them (along with other warehouse solutions) for storage and fulfillment. Your support means the world to us, and that’s why we’ve made a conscious effort to lean more heavily on our other warehouse partners. Last year about 90% of our orders went through Amazon’s network, but in 2025 over half of our shipments have already been handled by our partner facilities—and we’re committed to driving that percentage even higher.
Thanks again for your patience and for supporting our move beyond Amazon!
Absolutely lovd my impack mailing envelopes! They’re much prettier and sturdier than the other ones I was using!
The sample pack was a perfect way to try the different sizes and get different designs. I have used two so far and my customers loved the packaging! I will definitely be ordering more. Thank you.
We’re so happy to hear that you loved the sample pack and that your customers are enjoying the packaging too! It’s the best feeling knowing our designs are helping you make a great impression. Can’t wait to pack more happy mail with you—thanks so much for your support!
The designs are adorable. The envelopes feel like good quality. I’ve only mailed one so far but it made it to its destination intact. Will order more in the future.
I love these mailers and have them in different sizes. I was so happy they started carrying the large 19" x 24" size and had ordered the green with white print previous to this one. But I really wanted a flower print. I'm sooo happy with their new print. I was jumping up and down inside when I saw it!!! These mailers hold up so so well, they don't get punctured and my customers love them as much as I do! Keep up the great work!
Thank you so much for the love! We’re absolutely thrilled to hear how excited you were about the new flower print—it seriously made our day! It means the world to us that you’ve been using our mailers in different sizes and that they’re holding up well for you and your customers. We’ll definitely keep the good stuff coming—thanks for being part of the Impack fam! ✨
I am so happy that this sample pack is available! I wanted to see what the different mailers look like in person and they are all just gorgeous!
I love these mailers so much, my favorite I've ever found! They are such high quality and the little ghost design is too cute. I'll definitely be ordering lots more in the future!
I received my order quickly of 3 different packages of these mailers. They are high quality and beautiful statement plastic mailers. I am very pleased with them and the fact that they are environmentally friendly. I recommend these for your shipping needs! I use them in my online fabric sales store.
We’re thrilled to hear you’re loving the quality and look of the mailers—and even more so that their eco-friendly design aligns with your values. It means a lot coming from a fellow small business owner. Wishing you continued success with your fabric shop! ✨
I got them on sale and they were amazing for the cost. I did not check the sizes but that is my own fault. I am going to keep them for shipping larger things.
They shipped fast and the customer service was great too.
How cool is it that they are bio degradable??
Thank you for the awesome review! So glad you're finding good use for the mailers even if they weren't the size you expected but in case you need to change it, feel free to reach out to us and we'll sort it out for you 🙏✨
Recived Halloween and Christmas mailers i march. They are nice mailers but too seasonal.
Hello Angela,
Thank you for your feedback! I truly appreciate you taking the time to share your experience. I understand your concerns and want to clarify the purpose of our sample pack.
The sample pack is designed to give customers a chance to see the variety of products we offer, including different sizes, materials, and finishes. That’s why we sometimes include items like glassine bags or bubble mailers, depending on availability. Seasonal prints are also intentionally included, as they are part of our regular collection.
That said, I completely understand if the pack didn’t meet your expectations. I'd love to make things right by sending you a replacement from our latest batch. Please note that 1-2 seasonal prints will still be included intentionally and it's so that people can check out:
- The mailer quality, thickness and strength
- The print quality
- The variety of designs in person, and that we also have seasonal prints
Kindly reply to us on email to confirm your shipping address so I can arrange the shipment of your new sample packs. Thanks for your understanding!